Job Description Wedding & Social Event Sales ManagerAt Mercure Hotels, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as a Wedding & Social Event Sales Manager, where you will liaise between multiple departments to meet the needs and exceed the expectations of your clients.What you will be doing:Consistently offer professional, friendly, and engaging service. Responsible for the achievement of targeted food and beverage revenues. Responsible for devising and executing an individual market plan and analyzing financial data.Respond to and contract inquiries for all inquiries in a professional and timely manner Initiate billing procedures to ensure hotel deal with creditable clientele, as well as ensuring deposits and/or credit applications are received with adequate information; Organize and distribute all information to departments for events through banquet event orders, directives, resumes, and rooming lists.Coordinate with outside vendors - entertainment, electrical, audio-visual, display, floral, etc. to accommodate the requirements of the client.Create menus to satisfy client’s individual needs, while maintaining hotel food and labor costs. Ability to plan and organize events effectively with an acute sense of detail.Ensure delivery of expected guest service through follow-up and coordination with other hotel departments Work independently within given parameters and maintain a positive attitude within a very busy environment.Able to handle many tasks at once with strong organizational and supervisory skills. Maintain high quality of service standards required by the hotel and company.Weekly participation in the inquiry schedule and support of the other “Inquiry Managers” in coverage during absences, vacations, and other high-demand periods. Attends customer events, local trade & Bridal shows, and sales missions to maintain, build and/or develop relationships with current and future clients. Prompt response (within one business day) to all forms of inquiries in an effort to capture additional market share. Perform regular audits and site of the comp set on a regular basis Negotiate prices, prepare accurate quotes, and then confirm by written contracts. Site inspections. Active participation in Departmental meetings, team building efforts, and other like activities. Prepare weekly, monthly, quarterly, and annual reports as required. Assist with the compilation of competitive intelligence information. Actively participate in appropriate Conference Services/Catering training. Ensure Health & Safety standards are complied with at all times. Adherence to Company Green Initiatives. Primary market segmentation and market deployment may be altered as well as the defined “work week” at the discretion of the Director of Sales.All other reasonable requests are made by the leadership of the Department and Hotel.Work Experience Degree in public relations, communications, or hospitality.Minimum of 1 year of experience in a similar capacity with proven track records.Communication and marketing skills.Project management experience.Good leadership skills.Highly Organized.Multi-tasker.Good time management.Proficiency in various event software.Expert interpersonal skills.Risk management experience.Benefits Attractive package.National and international opportunities in the ACCOR group.Employee benefit card offering discounted rates in Accor worldwide for you and your family.Learning programs through our Academies are designed to sharpen your skills.Ability to make a difference through our Corporate Social Responsibility activities.Career development opportunities with national and international promotion opportunities.